Major Duties: General Summary: This position is responsible for planning, configuring, and supporting electronic messaging and collaboration tools. The position also assigns, directs, evaluates, and supervises the postmaster and collaboration systems administrator. Must be able to work as a team leader in overseeing daily system monitoring, and verifying the integrity of service availability.- Works collaboratively with LDAP Administrator and Active Directory Administrator in provisioning, Configuring, maintaining and managing the creation of O365 user accounts, mailboxes, SharePoint sites, distribution lists, groups and all O365 objects.- Ensures accurate and secure delivery of all email and message traffic by monitoring, reviewing logs, performing message traces and developing new strategies to troubleshoot and resolve software issues.- Develops and maintains PowerShell scripts to manage and support the WMU suite of collaboration tools (currently O365 environment.)- Ensures protection and secure transmission of sensitive data in accordance with industry best practices and government regulation (e.g. HIPPA, FERPA, PCI, InCommon.)- Provides leadership, supervision, and technical guidance to less experienced system administrators. - Researches and develops strategies, in partnership with the Director regarding technical roadmaps to facilitate our continued effort to stay innovative with email, messaging, file sharing, and other applicable collaboration tools.
Minimum Qualifications: - Bachelor's degree or higher in related field from an accredited institution. - Five years' relevant experience.- Strong interpersonal, written and verbal communication skills. - Project management experience. - Supervisory or lead experience.- Relevant industry certification.
Internal Number: 352_56623
About Western Michigan University
One of the top-100 public universities in the United States, Western Michigan University is committed to being learner centered, discovery driven and globally engaged. Founded in 1903, what was once Western Michigan College became Michigan's fourth public university in 1957. Since then, WMU has undergone dramatic growth in size and stature. Today, the University offers more than 240 academic programs to students pursuing degrees through the doctoral level. More than 20 percent of its 25,000 students are enrolled in graduate course work, studying in disciplines ranging from atomic physics and graph theory to medieval literature and blind rehabilitation. Of 101 graduate offerings available, 30 lead to a doctoral degree.