Essential Functions: The Academic Services Officer I will serve as the point of contact for prospective and matriculating students, parents and others by providing instructions and information related to admissions, orientation, financial aid opportunities, and initial registration requirements. Assist students with building relationships with other campus personnel. Coordinate and participate in a variety of recruitment activities. Create and implement best practices for communicating with prospective and incoming students. Update graduate admissions engineering website to reflect current processes and procedures.Develop and maintain a thorough understanding of university resources and WSU Graduate School as well as effective working relationships with engineering deans, faculty and staff working with graduate engineering admissions and students. Identify best practices in recruiting, yielding, enrolling and retaining students. Create and manage graduate admissions data using various technical resources including the University data systems. Create reports and databases to document performance and provide statistical analysis of admissions outcomes in comparison to divisional goals for increasing enrollment and retention as well as monitoring cost benefits and effectiveness of activities performed.Develop and monitor reports to: identify trends and behavioral drivers, develop growth strategies, forecast performance goals, and analyze results to inform outreach activities. Provide updates and report analysis to engineering deans and Faculty Graduate Program Officers.Collaborate with other units to coordinate the implementation and evaluation of communications, outreach, registration, and graduation activities. Adapt work to model best practices in recruiting, yielding, enrolling, and analyzing effectiveness and outcomes in assigned market segments. Assist with the coordination and participate in outreach graduate student recruiting and on-boarding events including phone and email campaigns, and on-campus programs including: Graduate School Open House, Engineering Career Fairs, International Virtual Open Houses, Engineering Orientations, and hosting international exchange programs. Create, develop and/or assist with engineer events related to graduate engineers and retention. Maintain and increase local graduate student population by promoting graduate programs/professional development opportunities to local employers.Coordinate outgoing campaigns to follow up with admission offers, scholarship offers, and outstanding registration requirements.
Qualifications: Graduation from an accredited college or university. Bachelor's degree required. Some experience in University enrollment services required.Extensive working knowledge of up-to-date Admissions, Financial Aid, Student Accounts, and Records and Registration processes. Demonstrated capability of working as an integral member of a goal-oriented, data-driven enrollment management team.Proficient in Microsoft office. Must possess working knowledge of database and reporting software and/or extensive knowledge of ExcelAbility to communicate effectively with others.Strong analytic and problem solving skills
Internal Number: 76_207441
About Wayne State University
Founded in 1868, Wayne State University is a nationally recognized metropolitan research institution offering more than 400 academic programs through 13 schools and colleges to nearly 32,000 students. Wayne State?s main campus in Midtown Detroit comprises 100 buildings over nearly 200 acres; its five extension centers offer higher education to people throughout Southeast Michigan. Wayne State is dedicated to preparing students to excel by combining the academic excellence of a major research university with the practical experience of an institution that by its history, location and diversity represents a microcosm of the world we live in. Reflecting its location and the excellent international reputation of its graduate schools, particularly in the sciences, Wayne State boasts the most diverse student body among Michigan?s public universities. Its students represent 49 U.S. states and more than 60 countries.