Associate Director of Residence Life and Housing Services, Chalon Campus (UPDATED)
About Mount Saint Mary's University:
Mount Saint Mary's is the only women's university in Los Angeles and one of the most diverse in the nation. The University is known nationally for its research on gender equity, its innovative health and science programs, and its commitment to community service. As a leading liberal arts institution, Mount Saint Mary's provides year-round, flexible and online programs at the undergraduate and graduate level. Weekend, evening and graduate programs are offered to both women and men. Mount alums are engaged, active, global citizens who use their knowledge and skills to better themselves, their communities and the world. www.msmu.edu
Mount Saint Mary's University is an equal opportunity employer. The University is thoroughly committed both to providing equal employment opportunities for all job applicants and employees, and to providing a work environment that is free from harassment, discrimination and retaliation. We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Applicants must be able to provide proof of eligibility to work in the United States. The University will not assist applicants with any visa matters. A background check will be required.
The Associate Director of Residence Life is responsible for the supervision of all facets of on-campus living at the Chalon campus which houses approximately 480 undergraduate students in 5 residence halls.
The Chalon campus is primarily for undergraduate female residents with some undergraduate male residents. The Associate Director lives on campus in University housing and shares 24 hours/7 days a week on-call responsibilities.
Oversees the supervision of 1 Graduate Intern, 3 Head Resident Assistants and 14 Resident Assistants. Supervision includes hiring, training, work allocation, regular meetings and performance management.
Assures staff compliance with university policies, procedures, standards and state and federal regulations including FERPA, Title IX, ADA and others as appropriate.
Provides support and direction to approximately 6 Community Programmers and 6 Community Assistants, which are supervised by the Chalon Graduate Intern.
Acts on behalf of the Director of Residence Life and Housing Services, in their absence.
Supports housing operations (including but not limited to assigning rooms, facilitating room changes, resolving roommate conflicts, work orders, coordinating check in/out, updating and distributing license agreements and assessing room condition and changes, as necessary).
Coordinates with Housing Coordinator the Room Change Process during both Fall and Spring semester (house residents and complete paperwork).
Collaborates with Facilities Management, Campus Security, Bon Appetit Dining Services, Campus Events; and other departments associated with the maintenance of the residence halls and student safety.
Facilitates weekly RA staff meetings, conduct bi-weekly RA one-on-ones, track RA programs, and maintain RA budget and duty schedules.
Oversees an extensive Head RA and RA training program (Fall HRA/RA (2 weeks), Spring HRA/RA (1 day), and New RA Pre-Training (1 day)) and in-service training throughout the semester at the Chalon campus. Training will be coordinated with the Director of Residence Life, Assistant Director of Residence Life, and other professional staff. Associate Director of Residence Life will oversee the logistics (reserving rooms, coordinating guest speakers, printing all materials, and creating materials for the presentations) and give feedback on potential training topics in the future.
Assists with the coordination of the student conduct system by triaging incident reports, sending summons emails to students, meeting with students, and sending resolution letters. Counsel resident students on issues such as adjustment to college life and roommate mediation. Work closely with the Director of Residence Life on advising, discipline and policy issues. Maintain accurate records of student conduct appointments and outcomes.
Oversees the MOUNT Programming model and ensure program focus on support of the whole person (i.e. personal development, community living, academic achievement and social interaction).
Collaborates with university offices and programs to listen to the needs of resident students and respond appropriately.
Oversees the SPR25A class, a one-unit Independent Resident Assistant Seminar that provides learning opportunities for resident assistants.
Interacts regularly with campus security on safety concerns and emergency situations.
Shares on-call (evening and weekend) responsibilities with the two Head Resident Assistants and graduate intern. Make decisions in emergencies regarding safety, medical and security concerns, alerting the Director of Residence Life and/or Security when warranted.
Maintains proper safety and security policies and conduct and coordinate two emergency drills per year (one per semester) including working with the Fire Department to de-activate alarms, providing statistics to the community of drill results, training RAs, fire captains and floor leaders on evacuation procedures and maintaining forms used such as floor charts, evacuation plans and reminder forms.
Assists with Residence Life Compliance of Title IX and Title II Federal regulations.
Assists with compliance of the Higher Education Act regarding a broad range of federal requirements related to student safety and other matters assigned to residential campuses and facilities.
Maintains active CPR/First Aid/AED Certification, annual or as determined by university risk management.
Increases avenues of communication with students by maintaining visibility, availability, and approachability.
Initiates informal contact with resident students and serve as a resident student advocate to meet their needs.
Presents Residence Life and Housing Services information to parents and prospective students at Admitted Students Day, Open House, and Orientation.
Coordinates RA Selection and Returning RA/HRA Selection process with the Assistant Director of Residence Life. This includes updating the application online, creating an advertising campaign each year, reviewing applications, coordinating interviews (individual and Group Process), and hiring for the following academic year.
Manages fees for hall activities budget (FHA). In consultation with the Director of Residence Life, the Associate Director will come up with a yearly budget for monies collected by residents and ensure that the money is being used appropriately throughout the year.
Assists with the planning of Central RAP, a one day Residence Life conference, in addition to being present the day of the conference to supervise student staff.
Maintains case management load by utilizing Maxient to maintain thoroughness, accuracy and integrity of data and records.
Assists with the maintenance of the Residence Life Department's web page, myMSMU, Engage MSMU, and social media pages.
Maintains appropriate membership and involvement in professional associations.
Develop and update Residence Life Policies and Procedures section of the Student Handbook.
Maintains a structure for assessment within areas of management.
Serves on committees and attend meetings (e.g., Student Affairs All Staff meetings, Emergency Response Team, Safety Committee, Parking Committee, Violence Prevention Task Force and Commencement Committee. Others as needed).
Teaches SPR85, a one-unit freshman orientation course assisting freshman with their transition and adaptation to the University experience.
Performs special projects and other duties as assigned.
Strong working knowledge of student development theory, paraprofessional training trends and models, current residence life and housing issues, housing practices (e.g., key control, room selection, room assignments,) as well as student judicial models (restorative justice practices), ADA requirements and diversity issues as they relate to on-campus living.
Computer skills in Microsoft Office (Word, Publisher, Excel, Visio, PowerPoint, Outlook), Internet, web development, e-mail, desktop publishing, etc.
Strong working knowledge of supervisory principles.
Abilities and Skills:
Willingness and ability to live on campus and travel between two campuses.
Position requires the capacity to work in a 24-hour/7 day environment with the ability to quickly and accurately assess and respond to situations and individuals.
Effectively organize, prioritize and handle multiple competing demands.
Understanding of and sensitivity to the needs of a diverse university environment.
Effectively relate to university students, both at a group and individual level.
Effectively work and communicate with people from different ethnic, cultural and religious backgrounds.
Provide leadership and engage in effective problem resolution.
Effective assessment of students' developmental needs as well as the ability to relate and communicate effectively with students who live on campus, to ensure the resident's needs are met and maintain the image of on-campus living as an asset that compliments the academic classroom experience.
Excellent group facilitation, critical thinking/problem solving, mediation/conflict resolution, time management, leadership, interpersonal, counseling and supervisory skills.
Excellent oral and written communication skills.
A Master's Degree in College Student Personnel, Student Affairs, Higher Education or related field. Bilingual (Spanish) helpful.
Minimum three years of professional experience in housing/residential life. Demonstrated successful supervisory experience.
Licenses and Certifications:
First Aid, CPR, AED training current or willing
Work Location: Chalon Campus (West Los Angeles)
Start Date: February 2020
Applications Deadline: All applications received through December 31, 2019 will be considered in the initial review. Applications will continue to accepted and reviewed until position is filled.
The University is committed to recruiting and retaining a diverse student population and workforce as a reflection of our commitment to maintain the excellence of the University, and to offer our students richly varied disciplines, perspectives and ways of learning. In compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, the University does not discriminate on the basis of race, color, creed, religion, national origin, sex (including pregnancy and parenting status), disability, age, veteran status, sexual orientation, gender identity or expression, marital status or genetic information in its programs or activities, including employment, admissions, and educational programs. We encourage people of all backgrounds to apply to be a student or to work for the University.
Please submit cover letter and resume.
Note: All applications received through December 31, 2019 will be considered in the initial review. Applications will continue to accepted and reviewed until position is filled.
Mount Saint Mary's University is an independent, Catholic, liberal arts university which provides a values-based undergraduate education for women, as well as innovative programs for professional men and women on two historic campuses in Los Angeles. The Mount is the only Catholic university primarily for women in the Western United States. It is also nationally recognized for its academic programs, its culturally diverse student body, and its focus on preparing the next generation of citizen leaders.