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Communications Coordinator, Enrollment Management
Wayne State University
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Communications Coordinator, Enrollment Management

Wayne State University

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Details
Posted:
December 11, 2019
Location:
Detroit, Michigan
Salary:
Open
Categories:
Administrative/Support, Staff/Administrative
Essential Functions: Plan, organize and design communications and forms for the division of enrollment management, in collaboration with internal departments such as Marketing and Communications, and external agencies. Recommend communication media mix based on the subject matter, audience, and impact required. Create paper and electronic forms to gather communications requirements from departments within Enrollment Management.Maintain an organization system for monitoring timeliness and accuracy of office communications. Utilize change control protocols for managing documentation of office publications. Identify communication tools and maintain written documentation of critical processes and operational procedures.Create preliminary online and print content, graphics and images, publications and newsletters. Work with Marketing and Communications to finalize and ensure consistency with overall WSU branding. Research and evaluate best practices and stay current on communication trends and topics. Identify areas of improvement in communication processes. Utilize effective change controls and tracking for all federally required communications. Assist in the development and maintenance of metrics to evaluate communications and make necessary changes based on feedback from stakeholders. Suggest and implement additional tools that would benefit the department.Maintain a working knowledge of applicable legislation and regulations governing financial aid programs, needs analysis methodology, and office policies and procedures. Read, adapt and implement changes in communications to comply with new laws and program guidelines.Performs other related duties as assigned.

Qualifications: Bachelor's degreeBachelor's degree in marketing and communications, fine arts, graphic design or related fields. An equivalent combination of education and experience may be accepted. Experience Experienced (minimum 2 years of job-related experience)Two to three years' experience in communications, preferably in higher education.Knowledge, Skills and AbilitiesCOMMUNICATIONS SKILLS: Ability to communicate clearly, concisely and professionally both verbally and in writing. Strong electronic communication skills. ANALYTICAL SKILLS: Ability to compare, contrast and quality check work with a keen attention to detail. Strong analytical skills including critical thinking and problem solving skills.COMPUTER SKILLS: Proficient in the use of Banner and Microsoft Office tools including Excel. Project Management/SMARTSHEETS, Salesforce, or other CRM systems. InDesign or other design software experience highly desirable. ORGANIZATIONAL IMPROVEMENT: Must possess skill in identifying methods to anticipate student needs, developing ways to address and implement changing regulations, and working with other staff to improve services. TIME MANAGEMENT SKILLS: Ability to balance several priorities at a time, assess workflow and make adjustments.WORKING CONDITIONSWork is predominantly in an office environment.

Internal Number: 76_207548
About Wayne State University
Founded in 1868, Wayne State University is a nationally recognized metropolitan research institution offering more than 400 academic programs through 13 schools and colleges to nearly 32,000 students. Wayne State?s main campus in Midtown Detroit comprises 100 buildings over nearly 200 acres; its five extension centers offer higher education to people throughout Southeast Michigan. Wayne State is dedicated to preparing students to excel by combining the academic excellence of a major research university with the practical experience of an institution that by its history, location and diversity represents a microcosm of the world we live in. Reflecting its location and the excellent international reputation of its graduate schools, particularly in the sciences, Wayne State boasts the most diverse student body among Michigan?s public universities. Its students represent 49 U.S. states and more than 60 countries.
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