Major Duties: General summary: Responsible for ensuring regulatory compliance with all federal, state and institutional student financial aid programs. Provides guidance and direction in areas that affect systems, operations, processes and regulations with regard to student aid.- Monitors regulatory and administrative requirements for Title IV federal student aid programs. Identifies regulatory changes and systematic problems. Briefs the University of recently adopted regulations with respect to Title IV federal student aid and state aid programs. Proposes solutions, including plans, recommendations, and timetables for effectively implementing changes appropriately with regard to compliance and administrative effectiveness for the University.- Develops and maintains the financial aid policies and procedures manual. Communicate changes to financial aid staff in order to ensure regulatory and administrative requirements for Title IV federal student aid programs are met. Provides guidance on Return of Title IV Funds policies.- Monitors and oversees all federal verification and FAFSA review flag processes are updated annually in compliance with yearly verification updates and new regulations. Supports the systems team in yearly software updates and testing to properly administer financial aid according to regulatory requirements.- Performs random quality assurance testing on the processing and compliance of financial aid files and reviews findings. May conduct training or update procedures as a result of the testing.- Manages the student financial aid training program.- Serves as program lead for multiple student financial aid programs.- Prepares various student financial aid reports and responds to information requests.- Participates in research, data analysis, and coordination for annual financial aid audits. May serve as the lead representative during audit reviews and assist in post-audit responses.
Minimum Qualifications: - Bachelor's degree or higher in related field from an accredited institution.- Five years' relevant work experience in Student Financial Aid.- Strong interpersonal, written and verbal communication skills- Demonstrated experience in customer service, compliance and training. - Supervisory or lead experience. - Comprehensive knowledge of federal and state financial aid regulations and guidelines governing Title IV aid programs. - Demonstrated experience in project management. - Ability to manage and prioritize multiple projects.- Ability to prioritize, manage multiple projects, use technology effectively and work independently.- Strong desire to work in a highly collaborative team environment.- Ability to travel and work evenings and weekends.
Internal Number: 352_57509
About Western Michigan University
One of the top-100 public universities in the United States, Western Michigan University is committed to being learner centered, discovery driven and globally engaged. Founded in 1903, what was once Western Michigan College became Michigan's fourth public university in 1957. Since then, WMU has undergone dramatic growth in size and stature. Today, the University offers more than 240 academic programs to students pursuing degrees through the doctoral level. More than 20 percent of its 25,000 students are enrolled in graduate course work, studying in disciplines ranging from atomic physics and graph theory to medieval literature and blind rehabilitation. Of 101 graduate offerings available, 30 lead to a doctoral degree.