IT Project Coordinator 5498BR National Technical Institute for the Deaf NTID Client Services
Professional Area: Employment Category: Fulltime Staff Job Function:Wage Band:
Department/College Description National Technical Institute for the Deaf, College Operations, Department of Information Security and Technology Services
Detailed Job Description Reporting to the Director of Information Security and Technology Services, The IT Project Coordinator's primary responsibility is to organize internal and external technology projects, documentation and training. This role requires proactive, clear communication and the ability to effectively organize work using technology tools. Effective interaction with a variety of IT professionals and end users at all organizational levels for projects, meetings and training is essential.
Independent problem solver with excellent follow through
Ability to make appropriate decisions showing good judgement
Clear, effective communicator
Ability to self-direct and understand the appropriate time to ask for assistance
Knowledge of American Sign Language or willingness to learn
This position will have a variety of responsibilities, including:
Monitoring IT project plans, schedules and deliverables to ensure deadlines are met
Facilitate meetings and provide meeting summaries and action lists
Distribute and track action items and decisions with proactive follow up
Ensure appropriate documentation is maintained as required
Act as custodian of technical documents and records
Effectively use systems and processes to complete assignments
Use interpersonal skills to interact effectively with team members and end users
Act as the point of contact for projects and ensure consistent communication on project issues and status
To fulfill these responsibilities, the candidate will be able to:
Coordinate project execution to ensure adherence to schedule, and scope.
Confer with project personnel and end users to identify and resolve problems.
Monitor or track project milestones and deliverables.
Maintain all related documentation required for technology systems, development and security
Schedule and facilitate meetings related to information technology projects.
Coordinate activities of project personnel.
Develop or update project plans for information technology projects including information such as project objectives, technologies, systems, information specifications and schedules.
Prepare training materials associated with technology projects, services or systems and preform end user training as required
Assess current or future customer needs and priorities by communicating directly with customers, conducting surveys or other methods
Required Minimum Qualifications
3 years experience working with/on projects. IT Project management experience or project coordination experience preferred
American Sign Language - Knowledge of American Sign Language or willingness to learn
Familiarity with project management
Comfort level with technology to support the needs of service, infrastructure and development projects
Ability to work independently and as part of a team
Knowledge of basic applications and the ability to learn new tools as required to support the needs to the department
Exceptional organizational skills
A good understanding of business processes along with analytical and problem solving skills
Ability to provide effective written communication for reports and technical documents.
Required Application Documents
How to Apply In order to be considered for this position, you must apply for it at: http://careers.rit.edu/staff. Click the link for search openings and in the keyword search field, enter the title of the position or the BR number.
Rochester Institute of Technology, the 10th largest private university in the U.S., is among the worlds leading technological universities. Its 18,000 undergraduate and graduate students from all 50 states and more than 100 countries are enrolled in over 200 academic programs, including 7 interdisciplinary Ph.D. programs. A pioneer in experiential education, RIT was the first to offer undergraduate degree programs in biotechnology, information technology, software engineering, and microelectronic engineering. As home to the National Technical Institute for the Deaf, the university offers unparalleled academic opportunities and services for the deaf and hard-of-hearing. Founded in 1829, RIT has 115,000 alumni throughout the United States and around the world. RIT has been named by the Chronicle of Higher Education as one of the Great Colleges to Work For. RIT is a National Science Foundation ADVANCE Institutional Transformation site, and is responsive to the needs of dual-career couples through the Upstate NY Higher Education Recruitment Consortium. For more information, visit www.rit.edu/overview/rankings-and-recognition and www.rit.edu.
As a member of the RIT community employees receive a well-balanced benefits package that offers a variety of choices and access to additional employment advantages. These benefits, combined with an employees pay, provide a total compensation package that can be tailored to meet your needs. More on RITs Benefits, Health & Wellness program can be found at: https://www.rit.edu/fa/humanresources/content/benefits-health-and-wellness
RIT does not discriminate. RIT is an equal opportunity employer that promotes and values diversity, pluralism, and inclusion. For more information or inquiries, please visit RIT/TitleIX or the U.S. Department of Education at ED.Gov
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Founded in 1829, Rochester Institute of Technology is a diverse and collaborative community of engaged, socially conscious, and intellectually curious minds. Through creativity and innovation, and an intentional blending of technology, the arts and design, we provide exceptional individuals with a wide range of academic opportunities, including a leading research program and an internationally recognized education for deaf and hard-of-hearing students. Beyond our main campus in Rochester, New York, RIT has international campuses in China, Croatia, Dubai, and Kosovo. And with more than 19,000 students and more than 125,000 graduates from all 50 states and over 100 nations, RIT is driving progress in industries and communities around the world. Find out more at www.rit.edu .