Administrative/Support, Education/Training, Social Work, Staff/Administrative
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UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty.
We have an outstanding opportunity for a Senior Computer Specialist.
Reporting to the Lead Senior Computer Specialist for Health Sciences Services, the Senior Computer Specialist manages the following:
- Providing leadership in the planning, development, implementation, management, and support of network connectivity and security needs. - Administering Health Sciences Services Information Technology (HSS IT) network with multiple servers running Microsoft Windows Servers - domain controllers, backup, firewall, virtual and file servers. - Administering and supporting workstations (Windows 7, Windows 10), remote connections, and other network devices. - Acting as consultant for participating units, clinical and administrative staff, on all network and security related issues on the HSS IT service. - Working closely with Academic and Student Affairs (ASA) Information Systems team and other Executive Office unit IT staff to find innovative ways to optimize technology solutions for units throughout the organization.
This position functions independently with daily operations. The primary responsibility of this position is monitoring and enhancing the operating environment to ensure optimal performance and availability. In-depth knowledge in the implementation, analysis, optimization, troubleshooting and documentation of various systems related to IT. Strong “hands on” technical knowledge with the proven ability to motivate project teams to ensure success. Position provides key IT management for units supported HSS IT and collaborates with ASA IT team and other Executive Office unit IT staff to enhance IT administration and support across the Executive Office organization.
Duties & Responsibilities
Server Administration and Security (90%)
•Research, recommend, plan, and install new hardware and systems, conducting strategic evaluation and provide advice and support for computing systems at HSS IT. •Manage system infrastructure including server infrastructure database development and maintenance, complex report development, testing computer equipment, firewalls, anti-malware/anti-virus and other software and hardware. •Assess user needs/requirements: Research, recommend and/or request products, hardware, services, and software applications. •Participate in testing and evaluating hardware products in planning for institutional standards. •Plan, develop, test and schedule server and desktop client software patches. •Manage, administer, and maintain computing hardware, software, and utilizing standard industry tools, management consoles and administration portals. •Evaluate technical systems needs and purchases of software/hardware. •Monitor the system daily and respond immediately to security or usability concerns •Create and verify backups of data. •Manage user accounts and permissions. •Maintain hardware and software inventory. •Maintain technical documentation of all systems for problem resolving and problem diagnosing procedures. •Assess, prioritize, implement, maintain, and enforce security measures that will comply with state and federal regulations (i.e. - HIPAA). Includes, developing and enforcing security standards, audits, and policies for compliance, and coordination of security investigations. •Analyze, plan, develop, implement, and maintain network security measures, including network monitoring tools, antivirus systems, firewalls, physical securities, and user training. •Establish and maintain security access to the local area network: oversee and assist in creating and maintaining user accounts, monitor network security. •Establish and maintain network trusts to UW IT and other necessary systems. •Analyze, plan, develop, implement, and maintain a disaster recovery plan. •Schedule and run routine network and systems backups and coordinate/maintain off-site storage of recovery archives.
•Provide senior level assistance for technical support for both hardware and software issues. •Provide technical expertise and leadership for a complex department infrastructure. •Respond to and resolve escalated and infrastructure related help desk requests
Other duties as assigned.
•Bachelor’s degree, preferably in Computer Science & Engineering, Business Information Systems, or related field •2 years of experience providing senior-level support as well as management of IT systems and infrastructure, to include experience performing progressively more complex and responsible tasks including design, development, and maintenance of multiple servers, preferably in a data center environment. •Demonstrated working knowledge of current versions of Ubuntu, CentOS, and Microsoft Servers. •Must have experience working in a virtualized environment, i.e., Hyper-V and VMware clusters. •Must have strong scripting skills i.e., Bash, PowerShell. •Device Management systems i.e., SCCM or Ivanti. •WSUS, MDT, WDS, Active Directory, GPO, IPv4, TCP/IP, VPN. •Provide excellent customer service by actively listening to customer’s concerns, effectively communicating options, respecting the customer’s decisions, and implementing them in a timely and cost-effective manner. •Commitment to continuous improvement in work process and efficiency in an ambiguous environment. •Cultivate positive working relationships with coworkers, management, customers, manufacturers, vendors and the general public. •Maintain a high level of professionalism. •Maintain accurate and timely documentation as required. •Ability to troubleshoot and maintain server hardware and peripherals. •Demonstrated communication skills and ability to work with personnel of various levels of technical background. •Ability to work with minimum supervision.
Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.
• LPIC, LFCS, Linux +, RHCA, MCSA, MCSE certifications • Security Certifications • Data Center Management • Experience working with data center storage • Familiarity with the ITIL foundation framework
As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here.
The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment, you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.