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Student Support Technician
Reporting to the Director of Educational Technology, the Student Support Technician will provide technical support to university students, including computer repair, software installation, and network connectivity. Assist students connecting streaming or gaming devices. Escalate issues that cannot be resolved to other technology experts. Train student employees to perform same duties. All student populations supported: including residential, off-campus residential, and commuter. Represent Office of Information Technology at student orientations and move-ins. Provide support via email, chat, phone and in person. Experience with MacOS/iOS/Windows/Android required. CORE DUTIES: Provide c
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