RHS Services Assistant II in East Lansing, MI for Michigan State University

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RHS Services Assistant II
Position Summary Provides exceptional service to students, parents, family members, and guests. Is regularly available to students, parents, guardians, campus, departmental, and divisional partners, and guests in person, on the phone, and through email. Resident hall/apartment management of all students including assignments & changes, occupancy verification, audits, etc. Compiles and maintains room and board records, charges, and student accounts. Professionally answers, responds to, prioritizes, troubleshoots and screens phones calls in a timely manner, consistent with Delivering Outstanding Spartan Experiences. Professionally answers, responds to, and prioritizes electronic messages (includes emails, on-line chat),


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