Michigan HERC

JOB SUMMARY: Provide secretarial support and assistance for the School/University Partnership Office PSA Program. 

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Perform clerical functions such as preparing correspondence, arranging conference calls, scheduling meetings, and interacting with faculty, students, and campus visitors.
• Provide routine information on policies and procedures to students, faculty, and various administrative offices.
• Greet visitors and answer the telephone with a satisfactory level of customer service.,.
• Schedule appointments for Scholar Program staff members, updating electronic calendars as appropriate.
• Maintain office files and records including provisions for confidential records.
• Input and maintain information using electronic software systems, including entering and manipulating data.
• Make arrangements with University Conference and Events for various departmental office programs; attend as needed.  Provide event support including check-in, proper room set-up, AV, and dining arrangements.
• Organize and maintain program files.
• Assist with PSA Scholar generic e-mail, voicemail accounts, and office social media accounts.
• Schedule meetings in Conference Room and other events.
• Run report and data entry as needed.
• Assist with the coordination of summer camps and programming.
• Assist in the coordination of work assignments for student employees.
• Perform other duties as assigned.

SUPERVISION RECEIVED:

Direct supervision is received from the School Improvement Specialist. Additional work assignments may be provided by other administrative staff in the Office of School/University Partnership.

SUPERVISION EXERCISED:

Assist in the coordination of work assignments for student employees.

MINIMUM QUALIFICATIONS:

• High School diploma or equivalent.
• Two years of job-related clerical experience.
• Ability to work a flexible work schedule to accommodate office work schedules, which may include evenings and weekends.
• Strong oral, written, telephone, and interpersonal communication skills.
• Excellent spelling, grammar, punctuation, and basic math skills.
• Demonstrated customer service-orientated attitude.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), and possess the ability to learn new or specialized software quickly.
• Ability to work cooperatively and communicate professionally with faculty, staff, students, and the general public.
• Ability to work independently or as a member of a team, with minimal supervision.
• Ability to organize and prioritize daily activities and expedite workload under occasional time pressure.
• Ability to handle differing, non-routine work situations based on standard procedures and policies.
• Ability to maintain the confidentiality of files and records.
• Ability to learn technical/discipline specific terminology.
• Experience and ability to positively interact with diverse student populations and groups.
• Ability to perform the essential duties of the position with or without accommodations.

About Saginaw Valley State University

About SVSU: Saginaw Valley State University is a comprehensive university with more than 100 programs of study for its more than 7,000 students. Located on a suburban campus in Michigan’s Great Lakes Bay Region, SVSU is committed to a supportive and empowering environment for students, faculty and staff. For eight consecutive years, SVSU has been recognized as a “Great College to Work For” (2016-2023). SVSU emphasizes undergraduate teaching and learning, and community-based research. SVSU earned the Community Engagement classification from the Carnegie Foundation for the Advancement of Teaching, a distinction achieved by only 7 percent of U.S. colleges and universities. By their senior year, 84 percent of students have engaged with community employers and agencies in internships, field placements or some other component of their academic preparation. SVSU is establishing itself as a leader in STEAM education for the Great Lakes Bay Region, partnering with businesses, foundations and school districts to improve students’ performance in math, science and the arts at the middle school, high school and university levels. More than 70 percent of SVSU freshmen live on campus in... student housing that has been rated No. 1 among public universities in the U.S. (2018-2022). SVSU fields 19 varsity sports at the NCAA Division II level. The average class size is 23 students. For more information, please visit our website, http://www.svsu.edu.

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