Scheduled Hours

37.5

Position Summary

The IT Project Manager II provides technical leadership and oversight for the modernization of the Office of Technology Managementâ™s (OTM) intellectual property database and reporting systems. This role is responsible for directing the full project lifecycleâ”from requirements definition to final implementation, ensuring that new systems align with OTMâ™s strategic goals while being delivered within scope, budget, and schedule.
Operating under minimal supervision, the incumbent builds consensus across a diverse stakeholder landscape and manages external vendor relationships to navigate complex technical transitions. While the primary focus is on system transformation and technical project management, the role also provides interim administrative support and functional oversight for the OTM Salesforce CRM environment. The IT Project Manager II leverages deep experience and independent judgment to provide structure to technical ambiguity, facilitate project execution across departments, and ensure long-term system continuity and data integrity.

Job Description

Stakeholder and Customer Engagement:

• Develops and communicates project goals, responsibilities, expectations, risks and feedback with all parties in a timely manner.

• Creates and executes project communication plans. 

• Sets and manages customer and stakeholder expectations specific to the project.

• Communicates project direction, approach, priorities, events and status to all project resources and business sponsors.

• Builds working relationships with team members, vendors and other departments involved in the projects.

• Influences decision-making on projects; works with key stakeholders, sponsors and senior management to secure acceptance and approval of deliverables.

 

Project Analysis and Planning:

• Analyzes and selects appropriate project management methodologies to develop plans, assign roles and responsibilities, manage tasks and deliverables, authors improvements to methodologies.

• Develops project charter, budget and work breakdown structure (WBS) and other required components of the project plan (change management plan, scope management plan, cost management plan, risk management, procurement management plan, stakeholder management plan, communications management plan, quality management plan, human resource management plan).

 

Project Execution, Monitoring and Control:

• Tracks and monitors project health utilizing standard metrics for schedule, scope, budget and stakeholder engagement; Tracks actual results to plan and analyze impact to report status: takes corrective action.

• Manages execution of project plans to support the ongoing needs of the IT departmentâ™s customers.

• Assures all necessary project deliverables are completed according to specification in the quality plan.

• Assigns work to project team and coordinates resources.

• Manages the stated scope and requirements assuring project changes are highlighted, understood and approved by the project sponsor.

• Relies on extensive knowledge and professional discretion to achieve goals.

• Assesses and mitigates project risks and issues; engages project team to identify and resolve problems.

• Manages project procurements and external service providers.

• Schedules and facilitates meetings related to projects.

• Manages project closeout activities.

 

Project Leadership:

• Lends expertise to teams and task forces.

• Leads and motivates project team to meet specific deadlines while meeting customer satisfaction expectations.

• Coordinates and facilitates lessons learned sessions for all projects, identifying opportunities for continuous improvement.

• Ensures project team(s) effectively utilize internal project management process and documentation standards.

• Actively participates and contributes to PM Community of Practice.

• Mentors and coaches junior team members.

 

Project Financial Management:

• Collaborate with Project owner to develop project budget.

• Manages project costs and forecast to budget.

• Identifies and manages budget risk.

• Mentors and coaches junior team members.

Systems Support:

System Administration: Manage the day-to-day operation, maintenance, and enhancement of the Salesforce CRM and related IP management software (Cayuse Inventions, Tradespace, E-Lucid). 

Process Improvement: Collaborate with IT management and internal developers to streamline processes, enhance data integrity, and reduce administrative burden. Identifies opportunities for operational efficiency through workflow analysis and system process mapping to optimize team productivity.

Other Duties as Assigned:

Contributes to special projects and office-wide initiatives while providing flexible support for evolving departmental needs.

Working Conditions:
Job Location/Working Conditions

• Normal office environment
   

Physical Effort

• Typically sitting at a desk or table
   

Equipment

• Office equipment

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:

Bachelorâ™s degree or combination of education and/or experience may substitute for minimum education.

Certifications/Professional Licenses:

No specific certification/professional license is required for this position.

Work Experience:

Relevant Experience (4 Years)

Skills:

Not Applicable

Driver's License:

A driver's license is not required for this position.

More About This Job

Preferred Qualifications:

• Professional Longevity: Seven years or more of experience in IT, with at least three years specifically within a University, Legal Tech, or Research-intensive environment.
• Domain Expertise: Prior experience in a Technology Transfer Office or Intellectual Property (IP) management environment is highly desirable.
• System Modernization: Proven track record of successfully leading at least one major CRM or Enterprise database implementation/migration (e.g., Salesforce, Workday, or proprietary IP systems).
• Technical Stewardship: Experience with Data Migration & ETL tools (e.g., Informatica, MuleSoft, or Dataloader.io) and Business Intelligence (BI) platforms such as Tableau or Power BI.
• Institutional Knowledge: Experience navigating the complexities of a large, consensus-driven enterprise or higher education institution.

Preferred Qualifications

Education:

M.P.M. - Master of Project Management

Certifications/Professional Licenses:

Master Project Manager (MPM) - American Academy of Project Management (AAPM), Project Management Professional (PMP) - Project Management Institute (PMI)

Work Experience:

No additional work experience unless stated elsewhere in the job posting.

Skills:

Adaptability, Agile Management, Agile Methodology, Business Analysis, Clinical Support, Communication, Computer Science, Conflict Resolution, Customer Service, Environment Management, ITIL Framework, Leadership, Lead Work, Learning Quickly, Matrix Management, Problem Resolution, Project Management, Project Management Software (PMS), Strategic Planning, Team Coordination, Technical Knowledge, Working Independently

Grade

G15

Salary Range

$84,200.00 - $148,500.00 / Annually

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

• Up to 22 days of vacation, 10 recognized holidays, and sick time.

• Competitive health insurance packages with priority appointments and lower copays/coinsurance.

• Take advantage of our free Metro transit U-Pass for eligible employees.

• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? Weâ™ve got you covered.

• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the Universityâ™s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

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