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Patient Services Assist/Assoc
Responsible for arriving, scheduling and closing appointments and supporting clinic operations. Provide and promote exceptional customer service for referring physicians, patients and their families served at the Kellogg Eye CenterProvide check in and check out services to patientsSchedule new and return visits determining appropriate sub-specialty within a clinic based on symptoms described and urgency of the appointment requestSchedule patients for consultations in other clinic diagnostic studies and ambulatory surgery, determining the sequence and coordinating timesInstruct patients on preparations needed for appointmentsMaintain and update appointment schedules based on change in availability of medical and other professional staff
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