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Patient Services Intermediate - Surgery Scheduler
Responsible for the day to day clerical support in outpatient clinics and the clinical administrative team at the Kellogg Eye Center NeuroPlastics Clinic. In addition, the Patient Services Intermediate position entails primary surgery scheduling responsibilities, scheduling patients for surgery as directed by our ophthalmology providers.Clerical Responsibilities*Utilize Michart EMR (Cadence) to access patient information and schedule patient appointments.Monitor referral work queue and schedule referred patients.Collaborate with allied health staff to ensure proper coordination of services and contribution to patient satisfaction goals.Assist patients with payment questions, collect payments, co-pays, and past due balances at patient check o
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