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Details
Posted: 17-Jun-25
Location: Buffalo, New York
Type: Full-time
Categories:
Academic/Faculty
Dentistry
Internal Number: 6301202
Patient Manager, School of Dental Medicine
Position Information
Position Title: Patient Manager, School of Dental Medicine
Department: Clinic Operations
Posting Link: https://www.ubjobs.buffalo.edu/postings/57526
Job Type: Full-Time
Posting Detail Information
Position Summary
The School of Dental Medicine at the University at Buffalo is seeking applications for a Patient Manager. This position will report to the Patient Manager Lead.
Job responsibilities include:
Job responsibilities include:
- Manage / Schedule patients for students.
- Schedule follow-up patient appts (as determined by faculty & assigned student).
- Maintain and understand faculty clinic coverage.
- Provide patient education.
- Coordinate schedule changes with students, clinical staff and clinic faculty.
- Manage forms, referrals, screening, cancellations and reschedules as needed.
- Create new patient records.
- Verify payments and prior authorization approval before appts are scheduled.
- Recommend discharge / NATC patients when patient is non-compliant with UB protocols.
- Assign new patient screening and dental assisting to students for credit.
- Mail out patient correspondences and answer telephone calls/questions from patients interested in or receiving treatment.
- CPE Scheduling for endo (CPE10), ODS (CPE6).
- Assign recall patients to students on recall rotation.
- Assist with the scanning in of documentation in the EMR.
- Block and modify student schedules for approved time off.
- Schedule for predoc endo screening and predoc endo including external referrals.
- Create patient charts and verify insurance as needed.
- Attend scheduled meetings 4-5 times each semester.
- Schedule recall appointments.
- Perform other tasks assigned by clinical operational leadership as needed.
Work Hours:
Monday - Friday 8:30 a.m. - 5:00 p.m.
Learn more:
- Our benefits, where we prioritize your well-being and success to enhance every aspect of your life.
- Being a part of the University at Buffalo community.
University at Buffalo is an affirmative action/equal opportunity employer and, in keeping with our commitment, welcomes all to apply including veterans and individuals with disabilities.
Minimum Qualifications
- High school diploma
- One year of relevant experience
Preferred Qualifications
- Associates degree or higher
- Three years of experience
- Dental office experience
- Strong written and verbal communication skills
- Strong attention to detail
- Prior role with patient/customer facing interaction
- Excellent communication skills, experience working with diverse populations, and attention to detail
- Demonstrated comfort and proficiency in utilizing various technological tools and platforms, such as Microsoft Office suite (Word, Excel, PowerPoint, Outlook)
- Familiar with virtual communication platforms like Zoom, Microsoft Teams, or equivalent
Physical Demands
Salary Range
$38,000 - $45,000
Special Instructions Summary
Is a background check required for this posting?
Yes
Contact Information
Contact's Name: Bernadette Dudziak
Contact's Pronouns:
Contact's Title: Patient Manager Supervisor
Contact's Email: bdudziak@buffalo.edu
Contact's Phone: 716-829-6288
Posting Dates
Posted: 06/13/2025
Deadline for Applicants: Open Until Filled
Date to be filled: 07/01/2025
Copyright 2025 Jobelephant.com Inc. All rights reserved.
Posted by the FREE value-added recruitment advertising agency jeid-4658bf89931c6f4384c090ad44b05d8d
The University at Buffalo is a premier, research-intensive public university, and is a New York State flagship university. UB's 30,000 students pursue their academic interests through more than 500 undergraduate, graduate and professional degree programs. UB offers 16 Division I intercollegiate sports that compete at the highest level of competition in the NCAA. Founded in 1846, the University at Buffalo is the largest and most comprehensive university in the State University of New York system (SUNY), and is a member of the Association of American Universities, which is composed of America's leading research universities. UB is consistently recognized as one of the world’s most exceptional, most affordable universities.
Visit our website, https://buffalo.edu, to learn more about the University at Buffalo.
University at Buffalo is an affirmative action/equal opportunity employer and, in keeping with our commitment, welcomes all to apply including veterans and individuals with disabilities.
More Jobs from This Employer
https://main.hercjobs.org/jobs/21423133/patient-manager-school-of-dental-medicine
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