HLTH 331 introduces undergraduate health administration students to the principles and practices of healthcare quality assurance, performance improvement, patient safety, risk management, and regulatory compliance. The course emphasizes leadership competencies, measurement frameworks, continuous improvement models (e.g., PDSA, Lean, Six Sigma), and the integration of ethical, legal, and strategic considerations into quality management systems.

Education:

Doctoral degree (PhD, DNP, DrPH, DHA, DSc, or equivalent) in Health Services Administration, Public Health, Healthcare Quality, Nursing, Business Administration, or a related field with a focus on healthcare management, policy, or systems leadership.

Experience:

• Minimum of five years of professional experience in healthcare quality, performance improvement, patient safety, or regulatory compliance in clinical, administrative, or consulting settings.
• Demonstrated familiarity with national quality frameworks (e.g., IHI Model for Improvement, CMS Quality Measures, Joint Commission standards, NCQA, AHRQ, or NAHQ CPHQ domains).
• Prior teaching experience at the undergraduate or graduate level is strongly preferred, particularly in health administration or quality management programs.

Professional Competencies:

• Mastery of quality improvement methodologies (Lean, Six Sigma, Root Cause Analysis, PDSA cycles).
• Ability to integrate data analytics and performance measurement tools to evaluate quality outcomes.
• Strong knowledge of risk management, patient safety, and compliance frameworks within both acute and post-acute care environments.
• Evidence of leadership and collaboration in interdisciplinary healthcare teams.
• Familiarity with federal and state regulatory standards relevant to healthcare organizations (CMS, OSHA, HIPAA, Joint Commission).

Preferred Qualifications:

• National certification in healthcare quality or patient safety, such as Certified Professional in Healthcare Quality (CPHQ), Certified Professional in Patient Safety (CPPS), or Lean Six Sigma Green/Black Belt.
• Experience supervising or mentoring students in quality improvement projects or capstone research.
• Evidence of scholarly engagement (publications, conference presentations, or applied research) in healthcare quality, performance improvement, or safety science.
• Proficiency with health information systems, data visualization tools, and performance dashboards.

Instructional Expectations:

• Deliver engaging, evidence-based lectures and facilitate discussions that connect theory to real-world healthcare challenges.
• Design and assess assignments that align with contemporary quality frameworks, including measurement, process mapping, and improvement strategies.
• Incorporate case studies, benchmarking data, and industry standards to help students analyze and propose quality improvement interventions.
• Provide timely and constructive feedback, emphasizing leadership, ethics, and professional communication.
• Foster a classroom environment that supports critical thinking, collaboration, and continuous learning.
• Utilize Moodle (LMS) and related digital tools to manage instructional content, assignments, and student engagement.

Contemporary Context and Alignment:

This course reflects current practices in healthcare quality and performance improvement, aligning with key competencies identified by the National Association for Healthcare Quality (NAHQ), including:

• Performance and Process Improvement
• Health Data Analytics
• Patient Safety and Risk Management
• Regulatory and Accreditation
• Quality Leadership and Integration
• Population Health and Care Transitions

The instructor should demonstrate the ability to connect these domains to organizational strategy, operational excellence, and leadership development at the undergraduate level, fostering both technical and managerial understanding among future healthcare leaders.

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About Bellarmine University

Bellarmine University is a dynamic, growing university with a strong liberal arts focus in the Catholic higher education tradition and a bold vision for the future. Bellarmine has undergraduate and graduate enrollment of nearly 4,000 students, and continues to add new academic programs while maintaining small class sizes and personal attention to students. Bellarmine is listed in the Princeton Review's Best 382 Colleges, is one of the top 15 Southern regional universities in U.S. News and World Report's 2018 college rankings, and is a top university in Forbes' list of America's best colleges. In a survey by The Princeton Review, students praised Bellarmine as a place that is "welcoming to every single person and makes an effort to include everyone." Bellarmine students, faculty and staff engage in more than 25,000 cumulative hours of service each year, in Louisville and around the nation and world. Bellarmine is located on a scenic 175-acre campus in the Highlands neighborhood of Louisville, KY, which Glassdoor recently recognized one of the nation's top 10 cities where pay goes the furthest, and National Geographic calls it a top 10 food city. ZipRecruiter calls Louisville a top 1...0 city for job seekers, thanks in part to its central location and low unemployment. Louisville is within a day's drive of two-thirds of the U.S. population. Bellarmine is an affirmative action and equal opportunity employer and encourages applicants with diverse backgrounds to apply. Bellarmine University is committed to core values of diversity, equity and inclusion and embraces diversity in our workforce among members of faculty, staff and administration. We remain committed to affirmative actions, policies, procedures and attitudes necessary to continue to build and retain a diverse and equitable workforce. We will demonstrate a fully realized and lived commitment to equity and inclusion, empowering all members of our increasingly diverse community and supporting them to achieve their full potential. As part of Bellarmine's commitment to diversity, equity and inclusion, we will seek to ensure that all aspects of employment, including recruitment, selection, job assignment, training, compensation, benefits, discipline, promotion, layoff and termination processes remain free of discrimination based upon race, color, national origin, religion, sex, age, creed, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other legally protected class.

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