Responsibilities:

• Provide excellent customer service to patrons
• Maintain safe and clean public spaces, communicate with facilities and campus safety as necessary
• Ensure fire code compliance in performance spaces and provide leadership in emergency situations
• Serve as the point person for ushers in terms of scheduling and event-specific instructions
• Coordinate performance timelines with relevant parties (stage management, performers, faculty, audio staff, etc)
• Coordinate audience check in, distribution of programs, and audience seating
• Work with production staff to meet event-specific needs
• Resolve on-site issues and conflicts, documenting incidents as relevant
• Complete a House Report for each event worked
• Additional responsibilities as assigned

• $22/hr, schedule based on availability

• In-person onsite work only
• Nights and weekends are required.

Minimum Qualifications:

• 2 years of experience in live performance events
• Previous experience in customer service roles
• A background in the performing arts, especially music and/or theater
• Experienced or able to learn and develop fluency in The New School's suite of applications including Google Suite and WorkDay.
• Demonstrated commitment to Equity, Inclusion, Social Justice, and the transformative power of the arts and education

Preferred Qualifications:

• 4-year Bachelor's Degree or equivalent professional experience.
• Previous House Management experience
• Active F-03 Fireguard Certification

Special Instructions to Applicants:

• Applicants should submit both a resume and cover letter outlining their interest, skills, and experience concerning this position.

About The New School

The New School, a leading university in downtown New York City, offers degree and nondegree academic programs in design, the social sciences, the liberal arts, management, the arts, and media. Students benefit from small classes, superior resources, and renowned faculty members who practice what they teach. Continuing education courses and public programs place the university at the center of New York’s cultural and intellectual life.

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