About the Role

The Director of Cardiac Operations is a key strategic and operational leader responsible for advancing the mission of Cardiology across clinical care, research, and education. Reporting to the Chair of Cardiology, this role serves as the principal administrative partner driving growth, optimizing performance, and ensuring operational excellence across all programs.

You will collaborate closely with physician leaders, senior executives, and cross-functional teams to shape the future of cardiac services through innovative program development, strong financial stewardship, and high-impact operational strategy.

What You’ll Do

Strategic & Operational Leadership

• Lead the day-to-day operations of Cardiology programs, ensuring the infrastructure supports excellence in patient care, research, and education
• Partner with leadership to develop and execute strategic, business, and operational plans for new and expanding programs
• Drive major initiatives across clinical, research, and academic domains, including service line development and innovation (e.g., digital health, special populations)
• Serve as a key liaison to internal departments, community partners, and external agencies

Program & Administrative Oversight

• Oversee administrative support functions across clinical, research, and educational programs
• Establish and maintain policies, procedures, and systems to ensure efficiency and compliance with institutional and regulatory standards (including ACGME)
• Lead core operational areas including program management, revenue cycle, compliance, fellowship and research administration
• Collaborate across the organization to support planning, communication, and execution of departmental priorities

Financial & Business Management

• Direct all aspects of the department’s operating and capital budgets
• Develop business plans for program growth, capital investments, and new initiatives
• Partner with finance leadership to ensure strong fiscal performance, including revenue optimization and expense management
• Oversee performance reporting and analytics across inpatient, outpatient, research, and contract services
• Monitor financial and operational performance of programs and expansion projects

People Leadership & Culture

• Build, lead, and develop high-performing teams, fostering a culture of accountability, engagement, and continuous improvement
• Partner with HR to oversee workforce planning, recruitment, performance management, and employee relations
• Coach and mentor staff to achieve individual and organizational goals
• Champion a service-oriented culture that delivers an exceptional experience for patients, families, and partners

What You Bring

• Master’s degree in Health Administration, Business Administration, or a related field
• Minimum of 3 years of experience in healthcare operations, including personnel, financial, and resource management, or an equivalent combination of education and experience
• Experience managing cardiac medical departments preferred

About University of Rochester Medical Center

Founded in 1850, the University of Rochester is one of the nation’s leading research universities and is the cultural, artistic, healthcare, and educational leader for the region. The University is home to nearly 12,000 students and 3,900 full- and part-time faculty, who serve the university’s teaching, research, and clinical missions in eight schools and colleges and its renowned medical center. The University of Rochester has a long tradition of breaking boundaries—always pushing and questioning, learning and unlearning. We transform ideas into enterprises that create value and make the world ever better. The University’s academic programs are delivered through seven units: •Arts, Sciences & Engineering •The Eastman School of Music•The School of Medicine and Dentistry•The School of Nursing•The Eastman Institute for Oral Health•The Simon Business School•The Warner School of Education

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