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Details
Posted: 15-Apr-26
Location: Buffalo, New York
Type: Full-time
Categories:
Registrar
Staff/Administrative
Internal Number: 7079509
Student Solutions Transcripts and Certification Specialist
Position Information
Position Title: Student Solutions Transcripts and Certification Specialist
Department: Registrar
Posting Link: https://www.ubjobs.buffalo.edu/postings/61986
Job Type: Full-Time
Posting Detail Information
Position Summary
The University at Buffalos Registrars Office seeks to hire a dynamic, detail-driven Student Solutions and Transcripts and Certification Specialist that is committed to delivering exceptional, student-centered service. The Specialist will need to understand and enforce academic policies while maintaining data in the student information system (HUB) and troubleshooting issues that arise. The Specialist is responsible for overseeing and continuously assessing and improving key processes under their purview, while also providing customer service in person and via phone and email. This position reports to the Student Solutions Specialist and Transcripts Lead.
Key accountabilities and responsibilities:
Key accountabilities and responsibilities:
- Processing and continuous improvement of the licensures and certification process
- Transcripts processing
- Transcripts Parchment customer service and troubleshooting
- Contribute to student success and retention by providing excellent customer service in person in 1Capen as well as via phone and email
- Maintain and update historical student records
- Perform testing and validation associated with system upgrades and enhancements
About the Office of the Registrar:
The Office of the Registrar serves as the home for student academic records and related services. We preserve the integrity of the academic record and student data while providing high quality, student-centered services. We collaborate with others across the university to support the attainment of related university goals. We are a smart, innovative team of nearly 30 which seeks to regularly improve the student and faculty services that we provide. Our office is a supportive and collaborative environment where we value and respect one another, and foster enjoyment of and pride in our work. There are many opportunities for professional development and participation on working groups and committees, as well as office activities and events. Our open office is the spacious former home of an undergraduate library, and our building shares a footprint with a food court and grocery store, as well as outdoor spaces and walking paths.
Learn more:
Learn more:
- Our benefits, where we prioritize your well-being and success to enhance every aspect of your life.
- Being a part of the University at Buffalo community.
University at Buffalo is an affirmative action/equal opportunity employer and, in keeping with our commitment, welcomes all to apply including veterans and individuals with disabilities.
Minimum Qualifications
- Bachelors degree with one (1) year professional work experience required and competencies in the following areas:
- Interpersonal communication skills (oral and written) with tact and diplomacy exhibiting understanding, appreciation and respect for all individuals in a diverse environment
- Strong interpersonal and organizational skills and high attentiveness to detail. Ability to work well under pressure, prioritize work, and meet deadlines.
- Strong technological competence to learn and adapt to new applications and systems
- Possess and display a commitment to excellence and continuous improvement
- Strong working knowledge of MS office applications including Word, Excel, and PowerPoint.
- Ability to work in a diverse environment exhibiting understanding, appreciation and respect for all individuals.
- Strong verbal, written and interpersonal communication skills with ability to communicate clearly and respectfully with diverse populations.
Preferred Qualifications
- More than 1 year professional work experience in a higher education setting with a focus on student service, student record management and transcripts
- Experience troubleshooting in a technical environment
- Experience with PeopleSoft Campus Solutions
Physical Demands
Salary Range
$51,261 - $53,500
Special Instructions Summary
Is a background check required for this posting?
No
Contact Information
Contact's Name: Daniel Kelly
Contact's Pronouns:
Contact's Title: Senior Staff Associate
Contact's Email: dpkelly3@buffalo.edu
Contact's Phone: 716-645-4665
Posting Dates
Posted: 04/14/2026
Deadline for Applicants:
Date to be filled: 05/21/2026
Copyright 2025 Jobelephant.com Inc. All rights reserved.
Posted by the FREE value-added recruitment advertising agency jeid-d9aa9ca6b287304489259640cfce2c65
The University at Buffalo is a premier, research-intensive public university, and is a New York State flagship university. UB's 30,000 students pursue their academic interests through more than 500 undergraduate, graduate and professional degree programs. UB offers 16 Division I intercollegiate sports that compete at the highest level of competition in the NCAA. Founded in 1846, the University at Buffalo is the largest and most comprehensive university in the State University of New York system (SUNY), and is a member of the Association of American Universities, which is composed of America's leading research universities. UB is consistently recognized as one of the world’s most exceptional, most affordable universities.
Visit our website, https://buffalo.edu, to learn more about the University at Buffalo.
University at Buffalo is an affirmative action/equal opportunity employer and, in keeping with our commitment, welcomes all to apply including veterans and individuals with disabilities.
More Jobs from This Employer
https://main.hercjobs.org/jobs/22202441/student-solutions-transcripts-and-certification-specialist
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