Job Description
The Ohio State University Wexner Medical Center Volunteer Services department is responsible for the recruitment, screening, orientation, scheduling, management, and recognition of more than 1,100 community adult and college student volunteers annually. The department develops and supports meaningful roles for volunteers that will enhance the experience for patients and visitors at University Hospital, Ross Heart Hospital, Dodd Rehabilitation Hospital, Harding Hospital, Brain & Spine Hospital, University Hospital East, and Ambulatory sites. This position supports the implementation and coordination of projects and services that promote a positive volunteer experience and volunteer satisfaction. A key member of the Volunteer Services team, this position collaborates with department staff on projects including applicant tracking, initial and on-going compliance, communication and recognition.

Minimum Requirements

• Bachelor Degree in Human Resources, Communications, Social Services or related; or an equivalent combination of education and experience.

• Up to 2 years of relevant experience preferred.

• Demonstrated interpersonal and customer service skills necessary to establish and maintain positive relationships with diverse volunteer force and internal and external customers required.

• Experience in database utilization to include data input, on-going management, and reporting required.

• Experience with project planning and implementation desired.

• Knowledge of office practices and procedures and experience with Microsoft Office required.

Career Roadmap Level: S1

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